EGUIDE - This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering highquality services that can be efficiently and consistently managed.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Billing Systems | Cable Modems | Customer Service | Internet | Network Infrastructure | Telecommunications Industry | Telecommunications Service Providers | Telecommunications Services | Telecommunications Systems

WHITE PAPER - This IDC white paper discusses the role of user profile management in the telecom industry. Service providers' (SPs) efforts to manage, capitalize on, and provision user information across multiple databases are critical to fuel applications-led services.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Business Intelligence | Customer Data Management | Customer Profiles | Customer Service | Identity Management | Market Research | Software | Telecommunications Service Providers

PODCAST - Listen to the Podcast, "Managing Complex Applications with Intelligence" for a quick overview of the challenges virtualization has brought to managing applications.
Posted: November 18, 2008 | Premiered: November 18, 2008


Topics:  Application Infrastructure | Application Performance Management Software | Applications Management | Business Continuity Planning | Data Management | Disaster Planning | Disaster Recovery | Server Virtualization | Storage Best Practices | Storage Management | Storage Service Providers | Storage Virtualization Software | Systems Management

WHITE PAPER - This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today's businesses.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Change Management | CIOs | Communications Systems | Enterprise Architectures | Outsourcing | Telecommunications Service Providers | Unified Messaging | VoIP | WAN | Wireless Networks

CASE STUDY - Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Internet | IPTV | Network Infrastructure | Telecommunications Service Providers | Video-on-Demand | VoIP

WHITE PAPER - As companies with aging voice infrastructures face end of life considerations, there has been a tendency to delay migration planning based upon un-examined fears and exaggerated risks associated with the current capabilities of IP Telephony.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  IP Telephony | Network Service Providers | PBX | Productivity | Risk Assessment | Risk Management | TCO | Telephony Systems | Unified Messaging

PODCAST - This is part one of a two-part Channel Expert Podcast series on server virtualization. In this podcast, Toby J. Velte discusses the pros and cons of server virtualization.
Posted: November 12, 2008 | Premiered: November 12, 2008


Topics:  Business Continuity Planning | Data Management | Disaster Planning | Disaster Recovery | Server Virtualization | Storage Best Practices | Storage Management | Storage Service Providers | Storage Virtualization Software

PODCAST - This is part two of a two-part Channel Expert Podcast series on server virtualization. In this podcast, Jason Kappel discusses how to manage processing workloads.
Posted: November 12, 2008 | Premiered: November 12, 2008


Topics:  Business Continuity Planning | Data Management | Disaster Planning | Disaster Recovery | Server Virtualization | Storage Best Practices | Storage Management | Storage Service Providers | Storage Virtualization Software

WHITE PAPER - Based on a Pitney Bowes Group 1/TechTarget Webcast, this white paper describes how service providers have been deploying overlay networks to launch new services and rolling out "Overlay OSS" to manage them, which creates a multiplicity of networks.
Posted: November 12, 2008 | Published: November 12, 2008


Topics:  Application Service Providers | Content Delivery | Customer Service | Network Configuration Management | Network Management | Network Management Protocols | SIP

WHITE PAPER - Telecommunications industry personnel will find this paper useful for understanding the requirements for on-device network management systems in the context of the business and technical expectations of network operators that drive these requirements.
Posted: November 12, 2008 | Published: November 12, 2008


Topics:  Databases | Enterprise | Network Management | Security | SNMP | Telecommunications Carrier Systems | Telecommunications Hardware | Telecommunications Industry Organizations | Telecommunications Infrastructure | Telecommunications Management Software | Telecommunications Networks | Telecommunications Regulations | Telecommunications Service Providers | Telecommunications Services | Telecommunications Software | Telecommunications Standards | Telecommunications Systems | Telecommuting | XML

WHITE PAPER - Get a quick review of the top three systems technology certifications and learn how they can help you and your business today.
Posted: November 11, 2008 | Published: November 6, 2008


Topics:  Certification Programs | Channel Management | Data Center Management | IT Service Management | Management Service Providers | Project Management | VARs

WHITE PAPER - Find out what issues need to be addressed before embarking on a SharePoint implementation project and how you should address them now.
Posted: November 11, 2008 | Published: November 6, 2008


Topics:  Backups | Channel Management | Management Service Providers | Microsoft Certified Systems Engineer | SQL Server | VARs | Windows

WHITE PAPER - Find out how much you know about access control technologies and what you need to study up on with this quiz on access controls.
Posted: November 11, 2008 | Published: November 6, 2008


Topics:  Biometrics | Channel Management | CISSP | Information Security | Intrusion Detection Systems | Management Service Providers | RADIUS Protocol | Security Best Practices | Security Tokens | Systems Integration Services | VARs

WHITE PAPER - Get a quick review of the top 5 data migration tools in the market.
Posted: November 11, 2008 | Published: November 6, 2008


Topics:  Channel Management | Data Migration | Management Service Providers | NAS | SAN | Storage Consolidation | Storage Management Services | Storage Management Software | Storage Virtualization | VARs

WHITE PAPER - Access the most popular guides, tutorials, chapter downloads and in-depth technical articles across our network of sites today.
Posted: November 11, 2008 | Published: November 6, 2008


Topics:  10 Gigabit Ethernet | Channel Management | Fibre Channel SAN | iSCSI SAN | Management Service Providers | Server Virtualization | SOA | VARs | VMware | VPN