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	Managing Customer Profitability with Martha Rogers sponsored by Portrait Software PODCAST - Listen to Martha's podcast for best practices on building customer profitability through CSRs and tips for treating each customer as an individual. Posted: December 10, 2008 \| Premiered: December 9, 2008 Topics: Call Center Management \| Call Centers \| CRM \| CRM Best Practices \| CRM Services \| Customer Interaction Services \| Customer Satisfaction

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