PODCAST - In this Expert Podcast, hear 5 tips and best practices for utilizing sales performance management to help improve sales processes and make your sales team more effective.
Posted: December 19, 2008 | Premiered: December 18, 2008


Topics:  Application Deployment | Best Practices | CRM Analytics | ROI | Sales and Marketing Software | Sales Consulting Services | Sales Force Automation | Sales Information Systems | Sales Representatives | Software Implementation

PODCAST - Listen to this Podcast to explore best practices for supercharging business intelligence and performance management efforts with your SAP investment.
Posted: December 16, 2008 | Premiered: December 16, 2008


Topics:  Best Practices | Business Intelligence | CRM Analytics | Customer Data Integration | Data Quality | Data Warehouses | Knowledge Management | SAP (Product)

WEBCAST - View this Webcast to learn a proactive data privacy strategy that will remove the vulnerability within your SAP environment.
Posted: November 21, 2008 | Premiered: December 11, 2008


Topics:  Business Intelligence | Compliance Best Practices | Corporate Governance | CRM Analytics | Customer Data Management | Customer Privacy | Data Governance | Internal Controls | IT Governance | Regulatory Compliance | Strategic Planning

WEBCAST - Business Intelligence and Performance Management are proven technologies to provide the ability to unify all data, to deliver analytics and create information to support critical business planning and decision-making. Your challenge is to provide...
Posted: November 11, 2008 | Premiered: December 2, 2008


Topics:  Best Practices | Business Intelligence | Business Performance Management Software | Collaboration | Cost Benefit Analysis | CRM Analytics | Customer Data Integration | Dashboards | Data Management | Databases | Enterprise | ERP | Financial Reporting | Financial Services | Information Management | Knowledge Management | NetWeaver | Oracle (Product) | Query Tools | Real-time Analytical Software | Reporting Software | SAP (Product) | Security | Web Analytics

WEBCAST - View this Webcast to learn how your company can reduce the time and effort it takes to turn a customer order into money in the bank and eliminate human errors caused by manual document processing.
Posted: November 11, 2008 | Premiered: November 20, 2008


Topics:  Business Intelligence | Content Archiving | CRM Analytics | Data Storage | Document Management | Document Management Software | Electronic Discovery | Email Archiving | Knowledge Management | SAP (Product)

WEBCAST - View this Webcast and learn to optimize your enterprise's MDM program to deliver benefits such as enhanced compliance, customer service, cross-selling and up-selling.
Posted: November 6, 2008 | Premiered: November 13, 2008


Topics:  Business Integration | Business Intelligence | Content Integration | CRM Analytics | Customer Data Management | Data Integration | Data Warehouses | Knowledge Management | Master Data Management

WEBCAST - View this Webcast and learn how best-in-class companies such as US Bank are delivering deep-targeted campaigns, which drive down marketing costs and increase campaign ROI using next generation Uplift modeling.
Posted: October 21, 2008 | Premiered: November 20, 2008


Topics:  Campaign Management Software | CRM Analytics | Data Management | Data Modeling | Financial Services Industry | Knowledge Management | Marketing | ROI

PODCAST - From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center.
Posted: May 5, 2008 | Premiered: May 5, 2008


Topics:  Call Center Management | Call Center Software | Call Centers | Contact Center Management | Contact Center Software | Contact Centers | CRM Analytics | Customer Interaction Services | Customer Satisfaction | Performance Testing | Real-time Analytical Software | Sales