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Posted: October 12, 2006 | Published: October 1, 2006

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Topics:  Application Deployment | Collaborative Applications Software | Customer Interaction Services | Customer Service Best Practices | Customer Support Software | Desktop Management | Sales Force Automation


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Learn the Secrets to Improving Help Desk Productivity and User Perception
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The Evolution of the IT Help Desk to the Service Desk - An Examination of Current and Future Trends
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