WHITE PAPER - This document discusses how a company can integrate Microsoft's Unified Communication (UC) services with their existing telephony system.
Posted: September 3, 2008 | Published: August 29, 2008


Topics:  PBX | SIP | Telephony Services | Telephony Systems | Unified Messaging

WHITE PAPER - Here are 10 tips for using network technology to help your business work more efficiently, cut costs, improve customer satisfaction, and stay ahead of the competition.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  Business Processes | Telephony Systems

WHITE PAPER - This white paper talks about video conferencing in today's communication environment, and gives an overview of RADVISION's solutions that will help to improve your company's productivity and save money.
Posted: August 22, 2008 | Published: August 22, 2008


Topics:  Communications Networks | IP | IP Videoconferences | IP Videoconferencing Hardware | IP Videoconferencing Services | IP Videoconferencing Software | Teleconferences | Teleconferencing Software | Telephony Systems | Video Chat Software | Videoconferences | Videoconferencing Systems

WHITE PAPER - VoIP is a new communications technology that brings with it several new capabilities that really change the meaning of the term telephone call. This guide will give you a better understanding of VoIP so you can see what it can do for your business.
Posted: August 7, 2008 | Published: August 1, 2008


Topics:  DSL | Networking | Small Businesses | Telephony Services | Telephony Systems | Voice Communications Hardware | Voice Communications Software | VoIP

PODCAST - With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate.
Posted: August 6, 2008 | Premiered: August 6, 2008


Topics:  Business Intelligence | Collaboration | Remote Network Management | Teleconferences | Teleconferencing Services | Teleconferencing Software | Telephony Systems | Video Chat Software | Video Telephones | Videoconferences | Videoconferencing Services | Videoconferencing Software | Videoconferencing Standards | Videoconferencing Systems

WEBCAST - With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate.
Posted: August 6, 2008 | Premiered: August 6, 2008


Topics:  Collaboration | Remote Network Management | Teleconferences | Teleconferencing Software | Telephony Systems | Video Chat Software | Video Telephones | Videoconferences | Videoconferencing Services | Videoconferencing Software | Videoconferencing Standards | Videoconferencing Systems

DATA SHEET - Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
Posted: July 11, 2008 | Published: July 1, 2008


Topics:  Call Center Management | Call Center Software | CRM | Customer Service | Customer Service Best Practices | Customer Support Software | Quality Control | Telephony Systems | Voice Communications Software

WHITE PAPER - Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
Posted: July 1, 2008 | Published: June 1, 2008


Topics:  Collaboration | Instant Messaging | Mobile Device Management | Mobile IP | Mobile Workers | Telephony Systems | Unified Messaging | Virtual Offices | WAN | Wireless Networks

DATA SHEET - SCOPIA Desktop's built- in firewall traversal ensures call connectivity regardless of your partner's firewall configuration.
Posted: June 20, 2008 | Published: October 1, 2007


Topics:  Collaboration | Desktop Management | Firewall Management | Remote Network Management | Software Upgrades | Telephony Systems | Video Chat Software | Video Telephones | Videoconferences | Videoconferencing Services | Videoconferencing Software | Videoconferencing Standards | Videoconferencing Systems

WHITE PAPER - This paper highlights research from IDC Senior Research Analyst Nora Freedman and advice on what needs to happen before you start the UC journey. It takes a closer look at what's involved in making sure your infrastructure meets the basic requirements
Posted: June 19, 2008 | Published: June 1, 2008


Topics:  Business Intelligence | IP Networks | Telephony Systems | Unified Messaging | Videoconferencing Services | VoIP

PRODUCT LITERATURE - Use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that will make your employees more productive with cost predictability for the small to medium-sized business.
Posted: June 19, 2008 | Published: June 1, 2008


Topics:  Disaster Recovery | LAN | Mobile Workers | Telephony Systems | VoIP | WAN

ANALYST REPORT - This document is a guide for midsize businesses and large companies to identify and evaluate vendors that deliver IT services in support of connectivity and communications infrastructure.
Posted: June 10, 2008 | Published: May 14, 2008


Topics:  Marketing | Marketing Information Systems | Network Management Services | Network Monitoring | Telephony Services | Telephony Systems

PRODUCT LITERATURE - SCOPIA Desktop provides the capability to easily connect remote employees, external partners, prospects, etc. to your existing video conferencing network; extending the room system deployment beyond the room.
Posted: June 9, 2008 | Published: May 30, 2007


Topics:  Collaboration | Desktop Management | Firewall Management | Remote Network Management | Telephony Systems | Video Chat Software | Video Telephones | Videoconferencing Hardware | Videoconferencing Services | Videoconferencing Software | Videoconferencing Standards | Videoconferencing Systems

PRODUCT LITERATURE - RADVISION's SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM's next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime.
Posted: June 9, 2008 | Published: March 28, 2008


Topics:  Collaboration | Instant Messaging | Remote Network Management | Telephony Systems | Video Chat Software | Video Telephones | Videoconferences | Videoconferencing Services | Videoconferencing Software | Videoconferencing Standards | Videoconferencing Systems | Web Conferencing Services

PRODUCT LITERATURE - The SCOPIA Conferencing Platform with SCOPIA Desktop enables users to create and initiate multiparty audio and video conferences directly from within Lotus Sametime.
Posted: June 9, 2008 | Published: June 7, 2008


Topics:  Collaboration | Remote Network Management | Telephony Systems | Video Chat Software | Video Telephones | Videoconferences | Videoconferencing Services | Videoconferencing Software | Videoconferencing Standards | Videoconferencing Systems