CASE STUDY - AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend - and apply the technologies and services that will yield the highest ROI.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  IP Telephony | ROI | Telecommunications Services | VoIP

CASE STUDY - AnchorPoint offers a fully integrated applications software suite and set of outsourced services providing enterprises the ability to comprehensively manage their current and planned communications environments.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  Enterprise | Software | Telecommunications Services

WHITE PAPER - The approach describes above ensures that TEM solutions start strong, are developed in alignment with specific customer needs, and are implemented in accordance with business priorities.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  Downtime | Telecommunications Services | VoIP

PODCAST - Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth.
Posted: August 15, 2008 | Premiered: August 14, 2008


Topics:  Business Intelligence | Managed Security Services | SMBs | Telecom Spending | Telecommunications Industry | Telecommunications Services

WHITE PAPER - This white paper discusses the convergence of IT and networking in the telecommunications industry.
Posted: August 5, 2008 | Published: June 1, 2008


Topics:  Business Intelligence | Communications Systems | Network Architectures | Network Convergence | Networking | Telecommunications Services | Telecommunications Software

WHITE PAPER - This paper defines the capabilities of hosted application solution providers, explores the value proposition for service providers and describes the characteristics that service providers should look for applications and hosted application solution.
Posted: August 5, 2008 | Published: January 1, 2007


Topics:  Application Hosting | Application Life-Cycle Management | Business Intelligence | Marketing | Networking | Telecommunications Service Providers | Telecommunications Services | Telecommunications Software

CASE STUDY - In this case study learn how FiberTower Corporation used Tableau's "visual analysis" to find and implement an application that simplified the analysis of optimal capital investments.
Posted: July 30, 2008 | Published: January 1, 2007


Topics:  Financial Applications Software | Mobile CRM | Network Management | Quality Control | Scalability Testing | Telecommunications Services | Telecommunications Systems | Wireless Networks

CASE STUDY - Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
Posted: July 1, 2008 | Published: July 1, 2008


Topics:  Billing Services | Communications Systems | Customer Service | Management Service Providers | Operational Support Systems | Telecommunications Services

WHITE PAPER - Comarch Billing System for Convergent Services uses modern multi-layered architecture and solves problems in many business layers of users and their terminals, access networks, services logic, convergent billing and sales channels.
Posted: June 20, 2008 | Published: January 1, 2007


Topics:  Billing Systems | Sales Channels | Telecommunications Services | User Experience

WHITE PAPER - This paper outlines the challenges of introducing next generation technology and defines the roles and responsibilities of a prime integrator. The critical elements of 3rd party engagement and management are also defined.
Posted: May 6, 2008 | Published: January 1, 2007


Topics:  Integration | IP | IP PBX | Networking | Telecommunications Carrier Systems | Telecommunications Networks | Telecommunications Services

BROCHURE - Motorola is introducing the Wireless Broadband Channel Partner Program, a plan that offers the successful ingredients for greater profits and true customer loyalty for your business.
Posted: November 20, 2007 | Published: November 20, 2007


Topics:  Partnerships | Telecommunications Industry | Telecommunications Service Providers | Telecommunications Services

WEBCAST - This webcast highlights how pre-assessment and post-deployment visibility can help enterprises understand the impacts of VoIP and MPLS and how to deploy successfully.
Posted: November 16, 2007 | Premiered: November 16, 2007


Topics:  Applications Management | IP Routing | IP VPN | MPLS | Network Convergence | Network Infrastructure | Network Performance | Network Performance Management Software | Telecommunications Services | Voice Quality | VoIP

WHITE PAPER - This white paper discusses the challenges that service providers face with the rapidly evolving telecommunications marketplace. Learn how to remain competitive in today's volatile market by reviewing some of the proven strategies for operational...
Posted: September 10, 2007 | Published: April 1, 2007


Topics:  Telecommunications Hardware | Telecommunications Industry | Telecommunications Service Providers | Telecommunications Services | Telecommunications Standards