WEBCAST - View this Webcast to learn a proactive data privacy strategy that will remove the vulnerability within your SAP environment.
Posted: November 21, 2008 | Premieres: December 11, 2008


Topics:  Business Intelligence | Compliance Best Practices | Corporate Governance | CRM Analytics | Customer Data Management | Customer Privacy | Data Governance | Internal Controls | IT Governance | Regulatory Compliance | Strategic Planning

WEBCAST - Business Intelligence and Performance Management are proven technologies to provide the ability to unify all data, to deliver analytics and create information to support critical business planning and decision-making. Your challenge is to provide...
Posted: November 11, 2008 | Premieres: December 2, 2008


Topics:  Best Practices | Business Intelligence | CRM Analytics | Customer Data Integration | Data Quality | Data Warehouses | Knowledge Management | SAP (Product)

WEBCAST - View this Webcast to learn how your company can reduce the time and effort it takes to turn a customer order into money in the bank and eliminate human errors caused by manual document processing.
Posted: November 11, 2008 | Premiered: November 20, 2008


Topics:  Business Intelligence | Content Archiving | CRM Analytics | Data Storage | Document Management | Document Management Software | Electronic Discovery | Email Archiving | Knowledge Management | SAP (Product)

WEBCAST - View this Webcast and learn to optimize your enterprise's MDM program to deliver benefits such as enhanced compliance, customer service, cross-selling and up-selling.
Posted: November 6, 2008 | Premiered: November 13, 2008


Topics:  Business Integration | Business Intelligence | Content Integration | CRM Analytics | Customer Data Management | Data Integration | Data Warehouses | Knowledge Management | Master Data Management

WEBCAST - View this Webcast and learn how best-in-class companies such as US Bank are delivering deep-targeted campaigns, which drive down marketing costs and increase campaign ROI using next generation Uplift modeling.
Posted: October 21, 2008 | Premiered: November 20, 2008


Topics:  Campaign Management Software | CRM Analytics | Data Management | Data Modeling | Financial Services Industry | Knowledge Management | Marketing | ROI

WHITE PAPER - A successful strategy for taking your email marketing/web analytics integration beyond traffic analysis is to use web analytics for gauging effectiveness of email marketing initiatives and determining optimization tactics.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  CRM Analytics | Email Management | Email Marketing | Email Security Policies | Email Software | ROI | Strategic Planning | Web Analytics

WHITE PAPER - This white paper reviews the foundational building blocks needed to achieve fast payback from investing in demand generation.
Posted: September 29, 2008 | Published: September 29, 2008


Topics:  B2B | Campaign Management Software | CRM Analytics | CRM Software | Customer Data Integration | Customer Data Management | Demographic Profiles | Lead Generation | Marketing Information Systems | Productivity | Profiling | Sales Force Automation | Sales Representatives

WHITE PAPER - Data integration guarantees the consistency of data in the overall information system. This white paper describes how Open Source helps solving the interoperability challenge.
Posted: July 24, 2008 | Published: January 1, 2007


Topics:  Application Deployment | Business Intelligence | Business Process Management | CRM Analytics | Data Integration | Data Migration | Data Modeling | Data Quality | Data Warehouses | Database Management | ERP | ETL (Software) | Master Data Management | Open Source

PODCAST - From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center.
Posted: May 5, 2008 | Premiered: May 5, 2008


Topics:  Call Center Management | Call Center Software | Call Centers | Contact Center Management | Contact Center Software | Contact Centers | CRM Analytics | Customer Interaction Services | Customer Satisfaction | Performance Testing | Real-time Analytical Software | Sales

WHITE PAPER - This white paper will show how three core marketing strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one marketing future.
Posted: March 11, 2008 | Published: March 1, 2008


Topics:  CRM Analytics | Customer Data Management | Customer Service | Customers | Marketing | Real-time Analytics

WHITE PAPER - Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts.
Posted: February 20, 2008 | Published: February 1, 2008


Topics:  Best Practices | CRM Analytics | Customer Satisfaction | Data Management | Data Visualization | Data Visualization Software | Market Trends | Real-time Analytical Software | Social Networking

CASE STUDY - Group 1 Software presents a case study in enterprise data quality success featuring the DaimlerChrysler Corporation, a leader in the automotive manufacturing industry.
Posted: September 18, 2007 | Published: October 1, 2004


Topics:  Automotive Industry | CRM Analytics | Customer Data Management | Data Integration | Data Quality | Marketing | ROI | Spend Management

WHITE PAPER - Customer-centric growth strategies are being developed and implemented by enterprises around the world with a goal to deepen relationships with customers and emphasize long-term satisfaction over short-term sales conversions.
Posted: August 1, 2007 | Published: August 1, 2007


Topics:  CRM Analytics | Customer Data Integration | Customer Data Management | Customer Loyalty | Marketing | Profiling | User Experience

WHITE PAPER - A single view of the customer includes adoption and governance issues that help an enterprise act as a customer advocate, predict lifetime value, and effectively segment its customer base.
Posted: August 1, 2007 | Published: August 1, 2007


Topics:  CRM Analytics | Customer Data Integration | Customer Data Management | Customer Satisfaction | Market Segments | Marketing | Profiling | Real-time Analytics | TCO