WHITE PAPER - A Service Delivery Environment (SDE) streamlines service creation, provisioning and management processes and enables efficient service agility, blending and personalization for a user-centric experience.
Posted: October 3, 2008 | Published: October 2, 2008


Topics:  Content Management | Instant Messaging | IP Networks | Mobile Workers | SOA

WHITE PAPER - Alcatel-Lucent's innovation engine explores new ideas and opportunities to address environmental concerns while solving business problems.
Posted: October 2, 2008 | Published: October 2, 2008


Topics:  Business Processes | Communications Networks | Data Centers | GSM | IP Networks

WHITE PAPER - This paper describes the challenges operators face in next generation service delivery and how TPSDA helps operators transform their networks to realize mass-market delivery of profitable blended voice, video and data services.
Posted: October 2, 2008 | Published: October 2, 2008


Topics:  Business Models | DSL | IPTV | Network Management | TCO

WHITE PAPER - This document is based on an Alcatel-Lucent/TechTarget webcast entitled "Selling the CIO on Business Services."
Posted: October 1, 2008 | Published: October 1, 2008


Topics:  Business Service Management | Desktop Management | ERP | Network Management | Outsourcing | Server Management | Vendors

PODCAST - This podcast with enterprise expert Gary Audin is designed to help service providers sell beyond connectivity.
Posted: September 23, 2008 | Premiered: September 22, 2008


Topics:  Business Intelligence | Business Management | Business Service Management | Business Systems | CIOs | Enterprise | Networking

VIDEO - Selling the CIO on business services will help telecom service providers improve their RFP responses and increase business services revenue, no matter what the size of the business. This videocast with enterprise expert Gary Audin is designed to help.
Posted: September 22, 2008 | Premiered: September 22, 2008


Topics:  Business Intelligence | CIOs | ERP | Networking | Telecom Provisioning | Telecommunications Carrier Systems

PODCAST - IP technologies can help service providers create new revenues. In this podcast, Tom Nolle and Kate Gerwig discuss IP transformation and how it relates to the network as an application platform.
Posted: September 17, 2008 | Premiered: September 17, 2008


Topics:  Converged Networks | IP Networks | Network Convergence | Telecommunications Systems | Telephony Services | VoIP

EDITORIAL RESOURCE GUIDE - IP technologies, including Web 2.0 and the emerging interactivity of the Web, can be combined with service provider APIs and hosted features to create new revenues and new partnerships for network operators.
Posted: September 2, 2008 | Published: September 1, 2008


Topics:  IP | Network Management | Service Creation | Service Level Management | Telecommunications Industry | Web Services

WHITE PAPER - This paper helps executive decision-makers at carrier and enterprise organizations understand the importance of business, service and network-level transformation in achieving differentiation, and to help them address the complexities.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  Best Practices | Business Intelligence | Business Models | Disaster Recovery | ERP | Project Management

WHITE PAPER - Service providers are combining conversational services with presence and digital television so an end user can see which friends are watching a particular TV show and subsequently chat with them and other viewers all on the TV screen.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  IP Networks | IT Infrastructure | Messaging Protocols | Messaging Software | Telecommunications Systems | Television Services | Television Systems | Unified Messaging

WHITE PAPER - Demand for new, blended services by consumers and enterprise customers is driving service providers to deploy next generation, IP-based networks. This paper examines the steps you'll need to follow to ensure success in completing network transformatio
Posted: August 22, 2008 | Published: August 22, 2008


Topics:  Customer Service | Email | IP Networks | MPLS | Network Management | Personalization | Program Management | Telecommunications Industry | WAN

WHITE PAPER - Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself.
Posted: August 20, 2008 | Published: April 1, 2007


Topics:  Access Control | Authentication | Hackers | Intrusion Prevention | IPTV | Middleware | Security Management | SLA | Smart Cards | Telecommunications Hardware | Telecommunications Industry | Telecommunications Software | Video-on-Demand

WHITE PAPER - This white paper discusses the standards that apply to IPTV security environments and how they provide a foundation for deploying secure, user-friendly authentication services.
Posted: August 20, 2008 | Published: February 1, 2007


Topics:  IP Networks | IP Services | IPTV | Rich Media Content Management | SAML | Security Standards | Telecommunications Industry | Telecommunications Industry Standards Organizations | Telecommunications Software

WHITE PAPER - Internet Protocol Television (IPTV) is a cutting edge mass-market technology. This paper gives advice and lessons learned by the key successful IPTV service providers in 2007. This is also a useful introductory guide for companies considering IPTV.
Posted: August 20, 2008 | Published: February 1, 2007


Topics:  Advertising | Content Providers | Converged Networks | HDTV | Integration Testing | IP Networks | IPTV | QOS | Telecommunications Industry | Telecommunications Service Providers | Televisions

WHITE PAPER - This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system.
Posted: August 20, 2008 | Published: January 1, 2007


Topics:  Best Practices | Indexing (Information Management) | Internet Protocol Television | IPTV | Middleware | Servers | Telecommunications Carrier Systems | Telecommunications Networks | Telecommunications Systems | Televisions