PODCAST - In this Expert Podcast, hear tips and best practices for delivering excellent customer service and running a superior ecommerce operation.
Posted: December 12, 2008 | Premiered: December 12, 2008


Topics:  CRM | Customer Service | Customer Service Best Practices | eCommerce | Electronic Marketplace | Internet Consumer Services | Web Content Management | Web Site Design

WHITE PAPER - VeriSign VIP Access for Mobile is the latest -- and perhaps the most industry changing -- innovation that is bringing two-factor authentication into mainstream consumer use.
Posted: December 9, 2008 | Published: December 9, 2008


Topics:  Authentication | Financial Services | Information Security | Mobile Device Management | Mobile IP | Purchasing | Scalability Testing

WHITE PAPER - An effective fraud detection system makes consumers feel safe and welcome by learning their behavior, protecting their account information, and responding appropriately to risk with knowledge of internal changes as well as global fraud patterns.
Posted: December 4, 2008 | Published: November 13, 2008


Topics:  Encryption Standards | Fraud Protection | Identity Theft | Internet | Payment Card Industry | Payment Card Industry Data Security Standard | Security Policies

WHITE PAPER - The VIP FDS Stock Trading Module is the only solution that enables online brokerages and trading firms to analyze stock trades in real time and helps prevent Pump and Dump fraud without adversely affecting the user experience.
Posted: December 4, 2008 | Published: November 13, 2008


Topics:  Fraud Protection | Identity Theft | Payment Card Industry | Payment Card Industry Data Security Standard | Payment Card Industry Data Security Standard Compliance | Security Infrastructure | Security Threats

WHITE PAPER - A multilayer security approach delivers the end-to-end solution needed to comprehensively target various security issues.
Posted: December 4, 2008 | Published: November 13, 2008


Topics:  Authentication | Financial Services | Fraud Detection | Security Management | Security Threats | SSL

WHITE PAPER - Standards-based shared authentication enables organizations to scale users, services, and relationships quickly and cost-effectively by providing a managed network for two-factor consumer authentication and token distribution.
Posted: December 4, 2008 | Published: November 13, 2008


Topics:  Authentication | Business Intelligence | Customer Support Software | Encryption Standards | Password Authentication Protocol | Password Management | User Experience

WHITE PAPER - This white paper explores how the VeriSign® Identity Protection (VIP) Fraud Detection Service helps organizations mitigate issues related to identity theft and insider threats.
Posted: December 4, 2008 | Published: November 13, 2008


Topics:  Authentication | eCommerce | eCommerce Software | Fraud Protection | Identity Theft | Payment Card Industry Data Security Standard | Payment Card Industry Data Security Standard Compliance | Security Policies | Security Threats