WHITE PAPER - Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software.
Posted: September 1, 2008 | Published: August 28, 2008


Topics:  Mobile Device Management | Mobile Workers | Productivity | Remote Office Connectivity | Remote Offices | Software | Teleconferences | Virtual Offices

WHITE PAPER - This paper examines how Call Centers in a number of industries have been able to significantly improve agent performance while reducing cost by using Agent Power Planning and Scheduling from Desk flex.
Posted: September 1, 2008 | Published: August 28, 2008


Topics:  Call Center Management | Call Center Software | Contact Center Workforce Management | Contact Center Workforce Management Software | Help Desks | Service Level Management | Staffing