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VoIP Predictive Dialer sponsored by DialResults
Description: Predictive Dialers Results is a resource for dialer education and predictive dialing support for any type of call centers predictive dialing environment.
Related Collateral:
Predictive Dialers for Your Call Center (Product Overview)
The Face of the Call Center Business Is Changing (Product Literature)
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| CallGen™ sponsored by Sigmaworx, Inc.
Description: CallGen is a comprehensive and flexible solution for inbound, outbound, and blended call centers. The modular design enables CallGen to meet you current needs, with the ability to meet your future business needs by enabling additional modules.
Related Collateral:
CallGen™ Contact Center (Brochure)
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| Genesys IP Contact Center sponsored by Genesys
Description: Genesys' Enterprise IP Contact Center (IPCC) delivers its current fully integrated contact center software suite on industry-standard IP platforms.
Related Collateral:
Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center (White Paper)
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| Liberation 6000 sponsored by TeleDirect
Description: TeleDirect’s Liberation 6000™ is a customer interaction management system, which provides businesses with marketing tools that increase revenue opportunities.
Related Collateral:
TeleDirect Liberation 6000 (Product Literature)
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| Nuasis NuContact Center™ sponsored by Nuasis
Description: The Nuasis NuContact Center™ is next-generation software for handling customer inquiries via the phone, e-mail, fax, and web.
Related Collateral:
NuContact Center™2.0: Multi-media. Multi-site. One Network.™ (Product Literature)
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| Analyzer sponsored by VoiceObjects
Description:
VoiceObjects' Analyzer product provides the ideal environment for business intelligence, that helps to discover hidden issues and opportunities.
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| Aspect® Signature Products sponsored by Aspect Software, Inc
Description:
These products all offer a seamless migration from traditional voice to VoIP as customer's desire.
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| Aspect® Unified Products sponsored by Aspect Software, Inc
Description:
Addressing the need for reduced complexity in the contact center, Aspect Software's Unified products - Aspect EnsemblePro™ and Aspect Uniphi Suite - are architected and built from the ground up to include multiple applications
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| Astute Education Services sponsored by Astute Solutions
Description: Astute Education Services has a curriculum and delivery method to get the right knowledge to the right people at the right time—whether it's in the classroom or over the Internet, at your location or ours. |  |
| Automated Agents sponsored by Voxify
Description:
Automated Agents are speech applications that are customized for you based on industry-specific templates and can be deployed in as little as 8 weeks.
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| Cisco Unified Contact Center Enterprise sponsored by Cisco Systems, Inc.
Description:
Cisco Unified Contact Center Enterprise (formerly known as Cisco IP Contact Center [IPCC] Enterprise) delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management.
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| Concerto LYRICall Agent Desktop sponsored by Concerto Software
Description: Concerto’s LYRICallTM software provides an easy-to-use tool for rapid deployment of agent screens and scripts. |  |
| Contactual OnDemand Contact Center sponsored by Contactual, Inc.
Description: Delivered as a Hosted Contact Center, Contactual OnDemand Contact Center is a full-featured, enterprise-class call/contact center product without all of the integration headaches of premise-based equipment. |  |
| cTouch sponsored by Cintech LLC
Description: cTouch includes two product options: cChat, a live online messenger/manager, and cMail, an email management and response application. | |
| Customer Contact Center Solutions sponsored by Astute Solutions
Description:
Astute's Customer Contact Center products include solutions for customer issue and resolution, root cause analysis, quality improvement, measurement and results, order management, reporting, response and fulfillment.
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