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Avaya Inc. ( 42 Documents )
Avaya is a global leader in communication systems, applications and services.

CosmoCom, Inc. ( 2 Documents )
CosmoCom raises enterprises to new levels of reachability with the most advanced all-IP contact center platform in the industry, improving the customer experience and reducing costs.

DialResults ( 4 Documents )
DialResults® call center software is fully FTC Compliant with all federal regulations.

Genesys ( 13 Documents )
Genesys is the only company that focuses 100% on software to manage customer interactions over the phone, Web and in e-mail. Genesys software dynamically connects customers to fulfill requests, optimize customer care goals and efficiently use resources.

Nuance ( 2 Documents )
Nuance is a leading provider of speech and imaging solutions for businesses and consumers around the world.

Nuasis ( 1 Document )
The NuContact Center, is leading the transformation of the customer contact center from proprietary circuit-based ACD switches to IP-based enterprise software applications for intelligently routing customer inquiries via the phone, e-mail, and Web.

OpenSpan ( 1 Document )
Enterprises leverage the OpenSpan Platform to integrate applications, service-enable legacy systems, automate business processes, extend functionality and build new composite applications in order to realize immediate value on their IT investments.

Pitney Bowes Group 1 Software ( 29 Documents )
Pitney Bowes Group 1 Software (www.g1.com), part of Pitney Bowes Inc.(NYSE:PBI), turns data into results providing innovative software solutions that enable our clients to better understand and connect with their millions of customers and prospects.

Portrait Software ( 6 Documents )
Portrait provides Customer Interaction Optimization Software that helps companies deliver great customer experiences, increase sales,reduce costs and manage risks. Portrait focuses on deepening the loyalty and profitability of every customer relationship.

Sigmaworx, Inc. ( 1 Document )
Sigmaworx is a pioneer and global leader in the development, delivery, and service of call center systems and innovative solutions. Since 1984, we've developed leading edge predictive dialing software solutions.

TeleDirect ( 1 Document )
TeleDirect focuses primarily on the communications services, travel and leisure, newspaper publishing, Teleservices provider and financial services markets.

11 Matches

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Today's Top Reports
Most Popular Reports on:
Contact Center Software
Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations
sponsored by CosmoCom, Inc.
Can a better phone bill reduce churn?
sponsored by Pitney Bowes Group 1 Software
The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys

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