Steve Blood
Research Vice President ,  Gartner Inc
Steve Blood is a vice president in Gartner Research. His research coverage focuses on unified communications, contact center applications, the evolution of telephony in converged enterprise networks and the development of communications-enabled business processes. Mr. Blood tracks the primary vendors, channels and service providers for the EMEA market. He advises end users, vendors and service partners on technology and market adoption. In addition, he is a frequent keynote speaker at industry events on enterprise communications. Mr. Blood has more than 16 years of experience in the IT industry. Prior to joining Gartner, he was product marketing manager at Rockwell Electronic Commerce, where he was responsible for marketing the next-generation contact center portfolio to the EMEA marketplace. Before that, he spent more than 10 years in the United Kingdom’s telecommunications industry in product management, sales and technical support roles for BT, Mercury Communications and NTL.

Joel Hackney
President Enterprise Solutions ,  Nortel
In his role, Hackney is responsible for accelerating the strong momentum in Nortel's global Enterprise business, taking it to new heights by leveraging world-class partnerships with companies like Microsoft and IBM, as well as leading technology innovations that are gaining rapid traction in the market. Hackney has full accountability for driving Nortel's Enterprise growth and market leadership throughout the world as the company increases its investments and accelerates its pace of execution. A high-energy, results-oriented leader with a proven track record of leading and growing businesses, Hackney's Enterprise vision is to create best-in-class, go-to-market capability and deliver solutions that make it much simpler for Nortel's customers to seize the opportunities of a hyperconnected world where everything that can be connected to the network, will be connected. Hackney believes the industry is currently in need of choice in the Enterprise market - real competition that will drive new innovation and meet rapidly changing customer needs.

Klaus Skjodt
Director of IT ,  Jyske Bank
Klaus Skjodt is the CIO of Jyske Bank. He heads an IT-development organisation consisting of 400 developers and focuses on development and implementation of IT solutions with a view to generating new strategic business opportunities. Klaus Skjødt has many years of management experience, thanks to the number of various positions he has held at the Bank. Also, he is a member of the Bank's Executive Committee. Klaus Skjødt, moreover, holds a number of positions of trust within the sector. For the past two years, Klaus Skjødt has been nominated CIO of the year in Denmark.