Today, a competitive business requires a high level of customer service and information technology to ensure consistent and smooth sales and service operations. When it comes to business IT infrastructures, too many companies adhere to the principle "never touch a running system." Often, the fear of risk related to the implementation of a new IT solution is simply too great. Avis Germany thinks otherwise. To optimize the effectiveness of its hardware and software in the company's 330 locations, Avis Autovermietung GmbH & Co. KG implemented the Empirum Lifecycle Management solution from matrix42 to save time, money and manpower.