Mitel is a leading provider of communications solutions that deliver Internet Protocol (IP)-based voice, video, and data services over a single broadband network. Poised to take advantage of the upsurge in interest in voice-over IP (VoIP), Mitel faced some IT challenges:

• Fast-changing business with highly variable transaction volumes
• Increasing service-level demands without corresponding increase in IT budget
• Rapid rollout of innovations a must in highly competitive VoIP industry

Read about Mitel's consolidation and virtualization project and learn how they leveraged their infrastructure to make more productive use of their competitive assets including their people, processes and technologies.